Deputy Chief Operating Officer and Managing Director (VSM)

We are seeking an exceptional operational leader to join Team LNWH as Deputy Chief Operating Officer and Managing Director for Central Middlesex Hospital and the North West London Elective Orthopaedic Centre. Reporting to the Chief Operating Officer, you will lead the Trust's elective care, performance and improvement agenda, supporting delivery of strategic priorities and providing assurance to the Board, regulators and system partners. You will oversee operational performance, finance and digital services, ensuring data-driven decision-making that improves patient outcomes, access and experience. As Managing Director, you will provide visible leadership for Central Middlesex Hospital and the North West London Elective Orthopaedic Centre, working with clinical and professional leaders to enhance patient care, staff experience and service development. The role includes responsibility for elective recovery, cancer performance improvement and Trust-wide digital operations, including digital transformation and optimisation of the electronic patient record. You will also contribute to the North West London Acute Provider Group, supporting collaboration and service improvement across organisational boundaries. This is an exciting opportunity to lead transformation, improve access and outcomes for patients, and shape the future of planned care across one of London's largest NHS trusts., Reporting to the Chief Operating Officer, the post-holder will lead the Trust's performance agenda, ensuring delivery of NHS Constitutional Standards and providing assurance to the Board and regulators on performance improvement plans and outcomes. The post-holder will oversee performance reporting, data quality, governance, and the delivery of accurate, timely and consistent information for internal and external stakeholders. Working across operational, finance, performance and digital teams, they will ensure a single, reliable source of information to support decision-making and strategic improvement programmes. As a senior leader, the post-holder will work closely with Executive Directors to deliver operational and strategic priorities, contribute to Trust governance arrangements, and promote the Trust's vision, values and commitment to high-quality patient care and staff experience. The role will lead the Trust's elective recovery programme and annual activity planning process, working collaboratively with clinical and operational teams and partners across North West London. The post-holder will also act as Managing Director for Central Middlesex Hospital, providing site leadership, overseeing the Elective Orthopaedic Centre, and leading regulatory activity, including CQC inspections and improvement plans where required. London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

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