Internal Head of Ops & Transformation

We’re looking for a hands-on Change & Transformation professional to join a growing business and play a key role in shaping its next stage of growth.

This is a great opportunity for someone who can step into the business, understand how its internal operations work from start to finish, challenge existing processes, and make meaningful improvements happen.

The Role

You will:

• Review and map end-to-end processes across the business.
• Identify inefficiencies, duplication, bottlenecks, and unnecessary costs.
• Create lean, scalable processes to support growth.
• Improve how departments work together and hand over.
• Lead change and transformation projects from idea through to delivery.
• Introduce clear ownership, accountability, and consistent ways of working.
• Help the business scale while remaining efficient, lean, and profitable.

Essential Experience

We’re looking for someone with:

• Proven experience in business transformation, change, operational excellence, or continuous improvement.
• A strong track record of reviewing and redesigning processes across multiple departments.
• Experience taking processes from analysis and mapping through to implementation.
• Proven experience delivering measurable operational improvements.
• Strong commercial awareness and an understanding of cost, efficiency, and profitability.
• The confidence to challenge existing ways of working and influence senior stakeholders.
• Excellent project management and problem-solving skills.
• A practical, hands-on approach – someone who gets involved and makes change happen.
• Experience working within a growing or changing organisation.

If you enjoy finding better ways of working, simplifying complexity, and turning ideas into real business improvements, this is a great opportunity to join a business going through an exciting period of growth.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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