Hybrid Customer Support Manager: Lead High-Impact Teams

Cambridge Source: WhatJobs
£55,000–£65,000

SoCode Limited in Cambridge is seeking a Customer Support Manager to lead and evolve the support function across software, data and cloud-based products. You will balance strategic leadership with hands-on operational excellence to deliver world-class customer experiences.

You will mentor a team of technical support specialists, define KPIs, drive process improvements, and collaborate with Product, Engineering and Commercial teams to ensure successful product launches and renewals.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.