Senior Technical Implementation Lead – Secure Identity Solutions

About Us

At TOPPAN Security, our mission is to shape a meaningful, technology-driven future by being a global leader in mission-critical identity and payment technologies.

About Us

At TOPPAN Security, our mission is to shape a meaningful, technology-driven future by being a global leader in mission-critical identity and payment technologies.

As the international development arm of the TOPPAN Group in the security domain, we build on a trusted Japanese heritage dating back to 1900. We combine deep sector expertise, bold ideas and collaborative intelligence to deliver secure, future-ready solutions.

Our culture is grounded in four values: Agility, Ownership, Resilience, and a Sense of Fun.

About The Role And What You'll Do

As a Senior Technical Implementation Lead, you will play a key role in delivering secure identity and national identity solutions for government customers worldwide.

This is a senior, hands-on technical delivery role covering staging, deployment, configuration, commissioning, troubleshooting and operational handover of complex customer solutions. You will translate approved technical designs into controlled implementation plans and ensure solutions are deployed safely and in line with project, quality, security and change-control requirements.

You will provide technical leadership while remaining directly involved in implementation and validation. Working closely with Project Managers, architects, Development, QA, Support, customers and third-party suppliers, you will help ensure successful delivery from preparation through to operational handover.

Key responsibilities

• Lead implementation of complex secure identity and national identity solutions across customer environments.
• Plan and coordinate staging, installation, configuration, deployment and commissioning activities.
• Translate approved technical designs into clear implementation plans, work packages and deployment activities.
• Personally build, configure, troubleshoot and validate infrastructure where required.
• Deploy and support Windows/Linux servers, virtualisation, storage, networking, databases, backup and recovery components.
• Ensure implementation activities meet project milestones, quality standards and customer requirements.
• Provide technical direction and day-to-day leadership to implementation engineers and act as a technical escalation point.
• Ensure production changes are planned, tested, documented, approved and supported by appropriate rollback and recovery procedures.
• Lead deployment-readiness reviews and provide technical input to implementation go/no-go decisions.
• Identify and manage technical, operational and security risks, dependencies and deployment constraints.
• Ensure solutions are stable, documented and supportable before handover, including monitoring, backup, recovery, failover and maintenance readiness.
• Work with QA to ensure environments are ready for testing and customer acceptance.
• Maintain implementation records, technical documentation and knowledge-transfer materials.
• Mentor implementation engineers and promote consistent implementation and documentation standards.
• Work directly with customers and suppliers, communicating technical information clearly to both technical and non-technical stakeholders.
• Present technical status, risks, options and recommendations to relevant stakeholders.
• Provide technical input to bids, proposals and change requests, including delivery approaches, infrastructure assumptions, effort and risks.
• Challenge incomplete, untested or unsupported approaches and escalate delivery, security, quality or operational-readiness concerns

This is not a purely coordination or project-management role. The successful candidate must remain technically hands-on and contribute directly to implementation, troubleshooting and validation. The role implements approved designs rather than owning overall solution architecture or product design.

About You

You are an experienced infrastructure and implementation professional who combines strong technical expertise with the ability to lead complex deployments and work confidently with customers, suppliers and internal stakeholders.

You take ownership of implementation outcomes, identify risks early, challenge approaches where necessary and develop practical solutions to complex technical problems.

You Will Ideally Have

• A minimum of 7 years of relevant implementation or infrastructure delivery experience.
• Significant experience delivering complex enterprise implementations in controlled customer environments.
• Experience working across multiple sites, customers, environments, countries or time zones.
• Hands-on experience building, configuring, troubleshooting and validating enterprise infrastructure.
• Experience with business-critical on-premises or hybrid infrastructure.
• Experience managing technical risks, dependencies and controlled production changes.
• Experience working with Project Managers, technical teams, customers and third-party suppliers.
• Strong technical documentation and implementation-planning skills.
• Confidence communicating with senior stakeholders and explaining technical matters to technical and non-technical audiences.
• Experience leading or mentoring engineers.
• A proactive, accountable and collaborative approach, with a strong focus on quality, security and continuous improvement.

Technical knowledge and skills

• Microsoft Windows Server and Linux administration.
• VMware vSphere and Microsoft Hyper-V.
• Physical and virtual server infrastructure.
• Enterprise storage, including SAN, Fibre Channel and iSCSI.
• Microsoft SQL Server deployment and high availability.
• Backup, recovery and restoration technologies.
• Active Directory, Group Policy and WSUS.
• Network architecture, protocols and services.
• Firewalls, ACLs and VPN configurations.
• High availability and disaster recovery.
• Infrastructure monitoring and system health.
• Release, deployment and configuration management.
• Scripting or automation for repeatable builds and deployments.
• Technical documentation and implementation planning.

Advantageous: Microsoft, VMware or Cisco certifications, and experience with Proxmox, Kubernetes or Docker.

Qualifications

• Higher education in Computer Science, Software Engineering, IT or a related discipline is desirable.
• Equivalent practical experience in enterprise implementation or infrastructure delivery will also be considered.
• Relevant technical or professional certifications are advantageous.

Location, travel and eligibility

• Location: United Kingdom or Dubai.
• International and customer-site travel of up to 40% may be required.
• Valid passport and ability to obtain required visas.
• Legal eligibility to work in the location.
• Compliance with company and customer requirements relating to quality, security, health and safety, business continuity, environmental management and relevant legislation.

Join us

Join a global, collaborative and technology-driven environment where trust, innovation and quality matter.

We'd love to hear from you.

TOPPAN Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status or disability.

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