E T Consultant

E T Consultant

Job #:req38591

Organization:World Bank

Sector:Information Technology

Grade:EC2

Term Duration: 1 year 0 months

Recruitment Type:Local Recruitment

Location:London,United Kingdom

Required Language(s):English

Preferred Language(s):

Closing Date:10/12/2026 (MM/DD/YYYY) at 11:59pm UTC

Do you want to build a career that is truly worthwhile? Working at the World Bank Group (WBG) provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, please visit

VPU Context

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:

Department Context

The World Bank Group Technology Office (ITSTO) defines and executes the technology strategy for the World Bank Group, ensuring that technological investments and standards deliver secure, resilient, and efficient platforms to support global operations. Through strategic planning, enterprise architecture, platform engineering, and core infrastructure management, ITSTO aligns technology initiatives with the Bank Group’s mission and business objectives.

ITSTO drives technology-enabled innovation, modernizes infrastructure, and enhances organizational agility. By fostering collaboration across all World Bank Group entities—including IBRD, IDA, IFC, MIGA, andICSID—ITSTO leverages technology as a catalyst for accelerating development impact and advancing digital transformation. Its leadership ensures that technology serves as a strategic enabler for achieving the Bank Group’s development goals, empowering the institution to address emerging challenges and opportunities with greater efficiency and effectiveness.

Unit Context

The Technology Platforms Team (ITSPL) is anchored in the Chief Technology Officer (ITSTO) division in ITS. ITS Technology Office (ITSTO) drives technology-enabled innovation and delivers the digital backbone for WBG's mission. It develops future-ready technology strategy, modernizes infrastructure, manages innovation, and fosters agility. The unit collaborates across the organization to leverage technology as a force multiplier, accelerating development impact and digital transformation globally.

ITSPL delivers secure, cloud-first IT platforms with automation, self-service, and Platform Engineering (IaC). It manages databases, integrations, & cloud ops to ensure reliable, scalable, & cost-effective alignment with enterprise standards. The primary programs that the ITSTO unit is responsible for is providing a wide range of technical infrastructure services to meet the institution's computing needs, from mid-range servers, large scale servers, and the respective system, network, and supporting software on those platforms. It provides engineering, integration, and system administration services for Server Administration, Server Security, Backup/Restore, Storage, Virtual infrastructure (on premise and in cloud) and Data Center Management.

Duties and accountabilities

• Lead the delivery of Enterprise Observability and AIOps - Design, build and operate monitoring, logging, metrics, tracing and event platforms Dynatrace across hybrid cloud and on-premises environments.
• Deliver observability as code - Use Terraform, GitOps and CI/CD pipelines to manage dashboards, alerts, SLOs and instrumentation as version-controlled, repeatable code.
• Materialize SRE practices into operation - Define SLIs and SLOs, manage error budgets and strengthen incident response, post-incident reviews and reliability reporting.
• Engineer AIOps capabilities - Deliver anomaly detection, event correlation, alert noise reduction, auto-remediation and predictive insights that reduce toil and manual effort.
• Set and enforce standards - Define telemetry, logging and instrumentation standards. Embed reliability signals in pipelines, release gates and platform deliverables.
• Enable self-service at scale - Provide golden paths, templates, documentation and runbooks so that teams can onboard and own their observability independently.
• Collaborate across boundaries - Partner with Cloud, DevEx, DevOps, Security and application teams. Advise on reliability architecture and support ITSM, security, disaster recovery and business continuity requirements.

Selection Criteria

• Minimum 4–5 years of hands-on SRE experience with demonstrated application of SRE principles SLO/SLI, error budgets, observability, incident response, and chaos engineering in high-availability environments; SRE certification is added advantage
• A master’s degree in Computer Science, Engineering or a related field with at least 4 years of relevant experience, or a Bachelor’s degree with at least 6 years.
• Proven hands-on experience in both platform engineering/DevOps and SRE/observability roles

Technical skills

• Deep, hands-on expertise with enterprise observability and APM tools, preferably Dynatrace and Splunk.
• Familiarity with OpenTelemetry and open-source stacks (Prometheus, Grafana) is an advantage.
• Strong Infrastructure-as-Code and GitOps skills (Terraform, Git-based workflows), including Monitoring-as-Code and Policy-as-Code.
• Experience designing and maintaining CI/CD pipelines (Azure DevOps, GitHub Actions) and integrating quality and reliability gates into them.
• Working knowledge of public cloud platforms (Azure, AWS) and container platforms (Kubernetes, OpenShift) in hybrid environments.
• Practical experience applying SRE principles: SLIs and SLOs, error budgets, incident management, chaos engineering and capacity planning.
• Experience implementing AIOps use cases such as anomaly detection, event correlation and automated remediation. Exposure to applying AI/ML or generative AI in operations is a plus.
• Scripting and automation in Python, PowerShell, Bash and experience with REST APIs and integrations.
• Familiarity with traditional middleware (for example JBoss, Apache, WebSphere, IIS) and with modernizing it toward cloud-native architectures is desirable.
• Understanding of ITSM processes (ServiceNow preferred), security standards and DevSecOps practices.
• Excellent communication skills and the ability to influence and work with many cross-functional and multicultural teams.
• Product mindset, with a focus on the experience of internal customers (developers and operators).
• Strong curiosity, adaptability and drive to learn, experiment and innovate.
• Hands-on, outcome-focused and persistent in solving complex technical problems.
• Relevant certifications (HashiCorp Terraform, Kubernetes CKA/CKAD, Azure/AWS, SRE Foundation) are an advantage.

WBG Culture Attributes

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.

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