Barclays UK is seeking a Senior Analyst – Customer Journey Mapping to support end-to-end customer and colleague journey transformations across BU K Business Banking journeys, shaping Target Operating Models and reducing process debt. You will translate maps into stakeholder narratives to highlight pain points and opportunities for measurable improvements in customer experience and efficiency.
Based in Canary Wharf at 1 Churchill Place or Knutsford, Radbroke Hall, the role focuses on creating
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London
Business Analyst with Higher education experience ne, ideally around research process transformation and improvement, is required for our leading…
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