Assistant Store Manager

Role: Assistant Store Manager

Location: Horsham

Contract: Full-Time Temp until December

Salary: £38,000 pro-rata PLUS BONUS

About Yankee Candle:

At Yankee Candle®, we stand out as a distinguished name in the world of home fragrances, offering an impressive selection of over 600 products to elevate any environment. Since our humble beginnings in 1969, we have grown into one of the most beloved brands globally, renowned for our innovative approach to home fragrance and our exquisite candle designs. Our commitment to quality ensures that each scent enhances your home and creates a memorable ambience.

This is an exciting opportunity to join a globally recognised household name at a point of growth, bringing Yankee Candle® to life through brilliant people, memorable customer experiences and a fast paced, energetic store environment.

The Assistant Store Manager Role:

Support the Store Manager in building a confident team that is passionate about the product, embedding strong product knowledge and using storytelling to bring fragrances to life, inspire customers and drive commercial results.

• Support the Store Manager in bringing the Yankee Candle® brand to life in store, helping set the standard for how the brand is represented by every member of the team
• Help create and uphold a service culture that goes beyond the transactional, encouraging the team to create genuine connections, memorable moments and lasting impressions
• Build confidence and product knowledge across the team, helping colleagues turn product knowledge into engaging storytelling that inspires customers
• Support the Store Manager in leading, coaching and developing the store team, contributing to a positive, inclusive and high-performing culture
• Lead with energy and focus on the shop floor, keeping standards high and the team motivated when trade is at its busiest
• Support commercial performance by using sales, customer and people insights to identify opportunities and help drive results
• Help maintain exceptional standards across merchandising, presentation, stock, compliance and the overall customer environment
• Act quickly on opportunities and challenges, taking responsibility for finding practical solutions and supporting the Store Manager in delivering them
• Help create a store people want to visit, a team people want to join and an environment that reflects the quality and heritage of Yankee Candle®

What's in it for the Assistant Store Manager?

• The opportunity to play a key leadership role for one of the world's most recognisable home fragrance brands
• A brand with genuine heritage, quality and an established place in customers' homes
• A fast-paced, energetic environment where you can make a visible impact
• The opportunity to support the Store Manager across your people, customer experience and commercial performance
• The opportunity to coach, develop and inspire a brilliant team
• A growing retail environment with genuine opportunity to develop as the business grows

The role would suit someone who is:

• Genuinely excited by the opportunity to represent a recognised brand with quality, heritage, growth and opportunity
• An experienced retail leader who knows how to support a team, set standards and bring others with them
• Passionate about exceptional service and able to coach a team to create memorable customer experiences
• Naturally curious about products and confident turning knowledge into engaging stories that customers remember
• A positive team builder who contributes to a collaborative and accountable culture
• Energised by fast-paced retail and comfortable taking the lead when the store is busy
• Commercially aware, with the confidence to understand performance information and turn it into action
• Hands-on, visible and happy to lead from the shop floor
• Ambitious, positive and excited by the opportunity to grow with the brand

INDYAN

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