Strategy Director

Strategy Director – Brand & Customer Experience

Minimum 12-month Contract | Occasional travel

Start ASAP

Hybrid London

I’m recruiting for a hands-on Strategy Director to work with a global consumer brand, helping activate its new brand strategy across international markets, sub-brands and product launches.

Working within a collaborative team of creatives and strategists, you’ll connect consumer insight, brand communications and customer experience to deliver campaigns and journeys across online and offline channels.

The role will involve:

• Turning brand strategy into communications propositions, creative briefs and global campaign toolkits.
• Using qualitative and quantitative research to inform consumer journeys, concept development and campaign testing.
• Adapting masterbrand creative for different markets, languages and regulatory requirements.
• Owning client relationships and advising senior stakeholders.
• Leading workshops and taking strategic workstreams from insight through to delivery.
• Connecting brand and customer experience initiatives to commercial outcomes.
• Strong consumer brand experience, preferably across FMCG, CPG or retail.
• Director-level experience in brand, communications and customer experience strategy
• Experience delivering multi-market campaigns and brand activation.
• Confidence combining research and data into clear strategic recommendations.
• Excellent client engagement, executive communication and facilitation skills.
• A hands-on approach, comfortable producing briefs and deliverables as well as leading multidisciplinary teams.

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