Revenues Officer

Council Tax & Revenues Officer

Remote Working

Monday - Friday - Full Time

£15.56 per hour

Temporary - currently until 31/12/2026

The role

• Administer Council Tax and Business Rates accounts, ensuring accurate and prompt billing, collection and recovery.
• Obtain and assess information to determine local taxation liability in accordance with legislation, including discounts, reliefs and exemptions.
• Accurately update and maintain revenues databases.
• Respond appropriately to enquiries from citizens, businesses and agents, and action amendments to accounts.
• Agree repayment plans and determine appropriate recovery action, taking account of individual circumstances while maximising collection.
• Contribute ideas to improve working practices, procedures, service delivery and performance.
• Support the training and coaching of colleagues, including the induction of new staff.

What you'll bring

• Extensive experience of processing Council Tax accounts with minimal guidance.
• Recovery experience in Council Tax is essential.
• Thorough understanding of Council Tax legislation.
• Confident and competent user of NEC and Enterprise systems.
• Strong accuracy, judgement and customer-service skills.
• Ability to work effectively in a remote environment.

Tate is committed to promoting equal opportunities.

To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process.

Your comfort and accessibility are our priority, and we are here to support you every step of the way.

Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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