Location: London - Bromley (covering multiple sites)
Planned Works are seeking an experienced Contracts Manager to ensure the effective and efficient operational management and delivery of contracts across multiple sites in London. This is a senior role requiring strong leadership, excellent commercial awareness, and a commitment to customer satisfaction, health & safety, and operational excellence.
The Contracts Manager will professionally line-manage all operational direct reports, ensuring high levels of competency, training, and engagement with the supply chain. The role will ensure strict adherence to all contract requirements and the QEMS System across all contracted works.
Key Responsibilities
Operational & Contract Management
Oversee all operational aspects of contract delivery, ensuring client expectations are met and positive working relationships are maintained
Continuously monitor contract performance and ensure KPIs are consistently achieved
Manage resources efficiently to meet all contractual obligations
Develop, monitor, and deliver project mobilisation plans, ensuring all monthly project forms and contractor reports are accurate and comprehensive
Monitor and review project cashflow, ensuring commercial performance and profit targets are achieved
Ensure full compliance with the QEMS System, including all processes, forms, procedures, and policies aligned to ISO standards
Monitor contract progress to ensure works are completed on time, to a high standard, and to the agreed specification
Maintain and update all relevant project data on IT systems
Produce and manage project work programmes, ensuring regular updates and contractual notifications are issued to clients
Health, Safety & Quality
Prepare and implement construction health & safety plans, method statements, and risk assessments
Validate quality and safety outputs across all projects
Ensure toolbox talks are completed regularly and effectively
Promote and uphold a Safety-First culture, sustainability standards, and environmental improvements
Supply Chain & Site Management
Manage contract teams in accordance with company policies and procedures
Ensure subcontractors and suppliers fulfil their scope of works in line with client specifications
Conduct monthly supply chain performance reviews, identifying improvements where required
People Management
Deliver effective line management for all direct reports in line with HR policies and procedures
Ensure timely completion of appraisals, probation reviews, one-to-ones, staff development plans, and disciplinary actions where necessary
Promote and uphold equality, diversity, and inclusion across all work activities
Person Specification
Knowledge & Experience
Strong understanding of industry-standard construction contracts
Proficiency in MS Project and relevant IT platforms
Excellent understanding and implementation of health & safety standards
Minimum 5 years’ contract management experience within the Social Housing sector , delivering planned and reactive repairs & maintenance projects
Strong commercial and business awareness
Excellent communication and interpersonal skills
Flexible, professional approach with a solutions-focused, “can-do” mindset
High integrity, honesty, and professionalism
Confidence to respectfully enforce corporate policies and procedures
Strong leadership skills with a team-oriented approach
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