Guest Experience Leader — Front Office (West London)

London Source: WhatJobs
£42,000–£52,000

The Cura Kensington, a Tribute Portfolio Hotel by Marriott, in West London, seeks a Guest Service Manager to lead the Front Office team and ensure exceptional guest journeys. You will coach staff, oversee Reception and Guest Relations, and collaborate with Food & Beverage, Housekeeping, Kitchen, and Engineering to maintain seamless operations.

Reporting to the Front Office Manager, you will drive service standards, handle VIP and group arrivals, and respond to guest feedback with proactive,

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.