Head of Service Delivery Excellence

Glasgow Source: WhatJobs
£90,000–£140,000

Sword Group is seeking a Head of Service Delivery Management to lead and mature our Service Delivery function in the UK. You will define the operating model, drive governance and establish a high-performing team across Managed Services, Service Desk and Technical Services.

In this senior role you will own service performance, manage senior customer relationships and drive continual improvement initiatives to deliver outstanding outcomes for our customers.

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Full job description from WhatJobs. Apply for this role →

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