Senior Technical Program Manager

Senior Technical Program Manager (TPM)

Retail Experience Essential

Contract | London | Hybrid (3 Days Onsite) | Inside IR35

Are you an experienced Senior Technical Programe Manager with a proven track record of delivering complex technology programmes within the retail sector?

Please note: Previous retail experience is essential and candidates without retail delivery experience will not be considered.

We are seeking a highly skilled TPM to join a fast-paced, product-led technology environment, driving the successful delivery of strategic initiatives across multiple teams and stakeholders.

The Role

As a Senior Technical Programe Manager, you will be responsible for leading large-scale technology and transformation programmes, ensuring alignment between Product, Engineering, and Business teams. You will take ownership of programme delivery, manage dependencies, remove blockers, and ensure key outcomes are delivered on time and to a high standard.

This is a highly visible role requiring excellent stakeholder management skills, strong technical delivery experience, and the ability to thrive in a complex, fast-moving environment.

Key Responsibilities

• Lead complex, multi-disciplinary technology programmes from initiation through to delivery.
• Drive programme governance, planning, roadmap development, and execution.
• Partner with Product Managers and Engineering teams to align delivery against business objectives.
• Manage risks, issues, dependencies, and escalations across multiple workstreams.
• Ensure delivery quality through effective planning, reporting, and continuous improvement.
• Build and maintain strong relationships with senior stakeholders, vendors, and third-party suppliers.
• Drive transparency and accountability through effective communication and delivery reporting.
• Support release planning and technical delivery strategies across multiple teams.

Essential Skills & Experience

• Proven experience as a Senior Technical Program Manager, Technical Delivery Manager, or similar role.
• Strong background delivering large-scale technology and transformation programmes.
• Retail industry experience is essential.
• Excellent Agile delivery experience within product-led organisations.
• Strong stakeholder management and communication skills.
• Experience managing third-party suppliers and vendor relationships.
• Strong understanding of programme governance, dependency management, and risk management.
• Hands-on experience using Jira and Monday.com.
• Ability to influence and drive decisions across cross-functional teams.

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