Southwark Council is seeking an Assistant Director of Resident Experience to lead resident access, digital channels and service design. You will shape strategy, oversee transformation and ensure inclusive, accessible services across web, mobile and face‑to‑face channels.
Reporting to the Director of Digital and Resident Experience, you will build a high‑performing team, govern customer satisfaction metrics and drive data‑led improvements that benefit residents, businesses and visitors.
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Greater Manchester
We are seeking an experienced Deputy Director of Digital Standards & Inclusive Design to provide strategic leadership across a major public sector…
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