VVB Engineering are Mechanical and Electrical Installation services for a variety of industries. An opportunity has arisen for an IT Administrator to support the IT Manager and external IT Support team, providing 1st line support to office and site locations. This position will be primarily based from our Head Office in Chelmsford, but will be expected to service the London office and a site location once a week.
Key Responsibilities
Provide application support to SAP B1 users
Provide support to mobile phone and iPhone users
Provide application support to hosted and cloud-based systems
Configuring and issuing new hardware to end users
Device troubleshooting - Office 365 repair, Windows updates, driver updates, software package installation and removal, printing and scanning problems
Work with the external IT support team to complete requests relating to the Active Directory
Working with the external IT team, supporting the LAN/WAN/VPN and RDS
What We’re Looking For
Previous experience within a similar position
Previous experience supporting LAN, WAN, VPN and RDS
Knowledge of Office 365, Active Directory Windows 7, 8 and 10
Educated to A level standard, or equivalent
Excellent time management skills with the ability to work to tight deadlines
Ability to communicate through various mediums at various levels
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