Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options. The role sits at the crossroads of traditional service desk operations and the future's promise of AI and automation, driving improvements while maintaining a human touch.
You will influence knowledge content, support processes, and champion automation to reduce repetitive tasks. You will engage with users, escalate when needed, and coach colleagues to ensure excellent service delivery.
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City of Edinburgh
Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options.
City of Edinburgh
LCP is an award-winning actuarial and analytics consultancy providing market-leading capabilities and advice across pensions and financial services…
City of Edinburgh
LCP is an award-winning actuarial and analytics consultancy providing market-leading capabilities and advice across pensions and financial services…
City of Edinburgh
Serve as the front-line support for users, addressing issues that cannot be resolved through automation or self-service tools
City of Edinburgh
Serve as the front-line support for users, addressing issues that cannot be resolved through automation or self-service tools
City of Edinburgh
This range is provided by Spencer Scott - Technology Recruitment.
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