Centre Administrator - Church Square Shopping Centre

Centre Administrator – Church Square Shopping Centre

We are seeking a detail‑oriented and proactive Centre Administrator to join our team at Church Square Shopping Centre. This part‑time role reports directly to the Centre Manager and combines administrative duties with tenant relationship management and operational support.

Key Responsibilities

• Serve as a point of contact for tenant enquiries, requests, and concerns.
• Coordinate tenant meetings, communications, and documentation.
• Assist with tenant move‑in/move‑out processes.
• Maintain accurate tenant contact databases and communication logs.
• Support tenant events, promotions, and marketing initiatives.
• Support health and safety compliance across the centre.
• Coordinate regular safety inspections and document findings.
• Coordinate with security providers and emergency services as required.
• Maintain incident reporting systems and follow‑up procedures.
• Support insurance claims processing and documentation.
• Assist with emergency response procedures and evacuations when necessary.
• Process and code invoices accurately using established coding structures.
• Verify invoice details against purchase orders and delivery receipts.
• Maintain vendor databases and payment tracking systems.
• Support service charge reconciliation and variance report processes.
• Assist with budget monitoring and expense tracking.
• Coordinate with accounts payable team on payment queries.
• Provide reception and telephone support for the centre management office.
• Maintain filing systems (both physical and electronic).
• Prepare correspondence, reports, and presentations as required.
• Coordinate maintenance requests and contractor activities.
• Support property marketing and leasing activities.
• Assist with compliance reporting and documentation.

Qualifications & Experience

• Relevant administrative experience, preferably in retail property.
• Experience in invoice processing and basic accounting principles.
• Previous customer service or client liaison experience.
• Familiarity with risk management practices (desirable).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Personal Attributes

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize competing demands.
• Professional demeanour and appearance.
• Ability to work independently and as part of a team.
• Discretion when handling confidential information.
• Customer service orientation.

Employment Details

Part‑time. Report directly to the Centre Manager.

Seniority level: Associate. Employment type: Full‑time.

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