Part of the Bristow Sutor Group, Debt Recovery Plus (DRP), provides full end‑to‑end services to private parking companies, helping facilitate the continued provision of safe and convenient parking.
The Team And Role
You will be working alongside the back‑office team, predominantly dealing with enquiries relating to outstanding Parking Charge Notices and all associated administration of cases through the case lifecycle.
Job Details
Pay: £25,000 per annum
Full‑time, 37.5 hours per week
Permanent position
Location: Office based, Denton
What You’ll Do
Deal with written communication from customers and clients. Review and action accounts accordingly, replying using standard format templates as well as composing bespoke responses.
Action client requests to cancel or reissue Parking Charge Notices.
Assist with opening post, scanning documents onto accounts.
Review and approve car park pictures to confirm contravention.
Assist with any other duties that are within the scope of the job purpose.
Skills and Competencies we are looking for
Focused with a strong moral compass, working to DRP values and ethics.
Act with integrity, with an open, honest approach.
Strong and effective team player with an inclusive and collaborative approach.
Positive attitude: motivated, with the ability to be flexible and adaptable.
High attention to detail, with good written and verbal communication skills.
Ability to work under pressure and manage multiple tasks effectively.
Proven experience of working in a dynamic, fast‑paced environment where collaboration, teamwork and support are integral.
Strong planning and organisational skills with the ability to prioritise and work at pace.
Comfortable with working autonomously.
Benefits
Welcome working environment.
Casual dress.
Hastee pay (access to salary before payday).
Free fruit and drink at all times.
Employee assistance programme.
Company pension.
Colleague perks scheme.
Christmas savings scheme.
Free on‑site parking.
Death in service benefit.
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it serves. #INDHP
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