2nd Line IT Service Desk Analyst – On-Call

Situations Vacant Ltd in the UK is seeking a 2nd Line Service Desk Analyst to join the IT Department. Based in Brixworth, Northamptonshire, the role offers a salary of £28,000 per annum and the chance to support and improve IT services across the business.

The successful candidate will deliver operational support, handle complex incidents, and work on projects while meeting SLAs. Flexibility for out-of-hours maintenance and rota cover is required.

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