ITSM Lead (Incident & Change) – Europe Travel

Arcus Search is seeking an IT Service Management Lead for a prestigious Financial Services client in London. The role focuses on owning ITSM processes, improving service quality, and ensuring operational readiness across the region as part of an international team.

You will drive Incident, Problem, and Change Management, while collaborating with vendors and IT teams to deliver best-in-class IT services. Travel to Europe is expected on a regular basis, and sponsorship is not available.

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