EMEA Learning Architect

EMEA Learning Architect Length: Initially 6 months Rate: £427 per day Location: Central London Status: Inside IR35 Hours: 35 hours per week Working Pattern: Hybrid - 3 days in the London office, 2 days remote Client: A leading global software and digital technology company

Key Responsibilities

• Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes
• Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements
• Develop learning strategies that support product adoption, implementation milestones and successful use-case delivery
• Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment
• Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans
• Use data and customer insights to identify risks, improve engagement and recommend appropriate interventions
• Engage confidently with senior stakeholders and translate technical requirements into clear, business-focused language
• Participate in customer meetings and business reviews to demonstrate progress and identify future learning requirements
• Provide structured feedback to curriculum, content and delivery teams to support continuous improvement

Essential Experience

• Strong experience designing learning strategies, learning journeys or enablement programmes within a technology-led environment
• Customer-facing experience within consulting, professional services, customer success or delivery
• Experience supporting technology adoption, organisational change or customer enablement
• Strong stakeholder management skills, including experience working with senior customer stakeholders
• Ability to translate technical concepts and requirements into clear, non-technical language
• Analytical and data-driven approach to measuring engagement, readiness and adoption
• Functional knowledge of Adobe Experience Cloud solutions or comparable enterprise cloud technology
• Experience working across multiple teams including consulting, customer success, delivery and training functions

Desirable Background

• Previous experience working for, or supporting customers of, major technology organisations such as Adobe, Microsoft, Google or similar
• Experience within a professional services or technology consulting environment
• Experience working in a fast-paced organisation where technology adoption and customer value are key success measures
• Knowledge of enterprise learning platforms, certifications, instructor-led learning or on-demand learning programmes

Important Information

• Candidates must be UK-based with the right to work in the UK
• The role requires 3 days per week in the Central London office and 2 days remote
• There will be a two-stage interview process A full job description will be shared with successful applicants who progress through the initial application stage

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