Head of Production Reliability & Ops

Complexio in the United Kingdom is seeking an Operations Team Lead to own production. Not just keep it running, but build a system that scales. You’ll lead operational excellence across all live customer-facing systems and shape processes to drive reliability and observability.

This hands-on role requires incident leadership, on-call design, and a focus on root-cause fixes. You will also build and mentor the team, set KPIs, and foster a culture of accountability and continuous improvement.

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