The organisation is seeking a dedicated 1st Line OSM Contact Centre Agent to join their Service Desk in Central London, six months with potential extension. You'll provide first-line IT support across Microsoft products, networks and applications, logging incidents and guiding users through resolution.
You will work a 24/7 rota, develop knowledge of customer environments, and escalate complex issues while maintaining service levels.
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Caerphilly
A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer / Service Desk Analyst to join its services team…
Caerphilly
1st Line IT Support Engineer / Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid…
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