Principal Service Desk Analyst – Flexible/Remote

London Source: WhatJobs
£42,000–£64,000

Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods.

The role requires strong communication, analytical skills, and hands-on experience with Microsoft technologies, PowerShell scripting, and cloud platforms.

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Full job description from WhatJobs. Apply for this role →

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