An educational assessment body in the UK is seeking a Service Lead to manage supplier relationships and optimize enterprise applications. You will oversee the performance of key systems like Workday and iTrent, ensuring reliability and service quality. Responsibilities include defining KPIs, managing incidents, and translating stakeholder needs into clear expectations. Benefits include a hybrid working model, generous leave, and a strong pension scheme. A focus on diversity and inclusion is integral to the organizational culture.
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Birmingham
We are running an outreach session on 26th February to provide more information about the Neo Centre Office (NCO).
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