Senior Project Manager

Lead complex projects. Bring people together. Deliver exceptional results.

We’re looking for a Senior Project Manager to lead projects from initial planning through to successful delivery. You’ll work with customers, colleagues, and delivery partners to define objectives, manage project teams, and ensure outcomes meet agreed requirements for time, cost, quality, and scope.

This is an opportunity to take ownership of high-impact projects, build trusted relationships with stakeholders, and help us continually improve the way we deliver.

Key Responsibilities As a Senior Project Manager

• Lead projects through the full delivery lifecycle, from initiation and planning to implementation and closure.
• Define project scope, objectives, deliverables, milestones, budgets, and resource requirements.
• Develop and maintain clear project plans, schedules, RAID logs, and reporting.
• Manage project risks, issues, dependencies, and change requests, taking timely action to keep delivery on track.
• Build strong working relationships with customers, senior stakeholders, project teams, and third-party suppliers.
• Coordinate multidisciplinary teams and ensure responsibilities, priorities, and decisions are clearly understood.
• Monitor project performance against agreed plans, budgets, quality standards, and service expectations.
• Provide accurate, timely updates on progress, risks, and decisions to stakeholders and leadership teams.
• Support effective governance, maintain project documentation, and ensure delivery follows relevant processes and policies.
• Identify lessons learned and opportunities to improve project delivery and customer outcomes.

What We’re Looking For

• Significant experience managing complex projects from initiation through to delivery and closure.
• Proven ability to deliver projects to agreed time, cost, scope, and quality requirements.
• Experience managing project budgets, resources, risks, issues, and dependencies.
• Strong stakeholder management skills, including the confidence to engage with senior leaders and customers.
• Experience coordinating cross-functional teams and third-party suppliers.
• A recognised project management qualification, such as PRINCE2 or APM, or equivalent practical experience.
• Strong written and verbal communication skills, with the ability to present complex information clearly.

Skills & Competencies

• Highly organised, with excellent planning and prioritisation skills.
• Proactive and commercially aware, with a focus on delivering customer and business value.
• Confident making decisions, resolving challenges, and escalating concerns appropriately.
• Adaptable and resilient, able to manage changing priorities in a fast-paced environment.
• Collaborative and able to motivate people towards shared outcomes.
• Committed to continuous improvement and high standards of delivery.

What We Offer

• 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

Equal opportunities

Intercity is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to a fair, inclusive and unbiased recruitment process for every candidate. We make reasonable adjustments throughout our process — if you need any support at any stage, just let us know.

Pre-employment checks

As a specialist in secure technology solutions and a certified ISO27001 and Cyber Essentials Plus organisation, all successful candidates will be subject to pre-employment checks as part of our onboarding process.

Your data

Any personal information you share with us will be handled securely and in line with the UK Data Protection Act 2018 and UK GDPR. We will keep your application for six months after the close of the campaign unless you tell us you are happy for us to hold it longer. You may also be invited to share voluntary, anonymous information about your background for equal opportunities monitoring — this has no bearing on your application.

For our full privacy policy or to exercise your data rights, contact our Data Protection Officer at or on .

For over 40 years, Intercity has grown from a family-owned Midlands business into one of the UK's leading technology service providers. We're still independent, still guided by the same values and still in control of our own future. That independence gives us the freedom to think long term, invest where it matters and make decisions based on what's right for our customers, colleagues and business. With ambitious plans for continued growth, we're building something special and everyone who joins us has the opportunity to help shape where we go next.

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