Head of Coaching & Advice Services (Regulated)

Moneybox is seeking a Senior Coaching & Advice Service Manager to lead the Coaches and Advice Coaches team, aligning coaching with our regulated advice journey. You will own training standards, onboarding, and performance management while shaping technology-enabled customer conversations through video calls, AI, and CRM tools.

You will collaborate with the Director of Advice and other leaders to ensure consumer‑duty aligned outcomes, develop a scalable Academy, and forecast headcount to meet

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