Senior Delivery Manager

Senior Delivery Manager

Department: Product & Delivery

Employment Type: Permanent - Full Time

Location: London or Manchester UK

Description

About us

We're Transform. Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients’ toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run – standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public-facing organisations—from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world’s most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk.

We’re all in! That's what gets us out of bed every day. We hope you feel the same.

Senior Delivery Manager

We’re looking for a Senior Delivery Manager to join our Product and Delivery team. You’ll work in multi-disciplinary teams to deliver great outcomes for public and private sector clients. As a Senior Delivery Manager, you’ll be working on complex projects, with multiple teams, or strategically with senior stakeholders.

Key Responsibilities

• Lead and motivate multi-disciplinary teams to deliver products and services that meet users’ needs
• Helping teams organise and plan their work
• Enable teams to communicate their plans clearly and deliver outcomes using agile practices
• Work with teams and organisations to adopt an agile mindset or agile practices as appropriate
• Identify and build the teams and resources needed to deliver client goals
• Proactively identify and address risks, issues, dependencies, and blockers
• Help influence strategic direction for an engagement
• Promote a good working environment with high-performing teams who can enjoy working together
• Develop, guide and coach an assigned team
• Be a key member of our Delivery Management community, learning, sharing and applying skills and knowledge to improve
• Support the development of the Delivery practices toolkit and processes

Skills, Knowledge & Expertise

• Experience of working along the product development life-cycle with multi-disciplinary teams
• Skilled in Agile methods, including continuous improvement and continuous delivery methods
• Skilled in introducing and improving use of Agile in a pragmatic way
• Experience delivering great outcomes in complex sectors at scale such as the public sector or utilities
• Demonstrable experience in challenging senior stakeholders and influencing their mindset and ways of working
• Skilled in thinking strategically about problems at scale with stakeholders and in the detail with delivery teams
• Skilled in communication making complex information simple, and bringing people with you
• Experience developing and mentoring team members including more junior delivery managers
• Experience working with research, design, technical and data teams - helping set priorities, make key technical choices and identify risks
• Experience being a part of, or contributing to successful communities of practice or excellence
• A growth mindset
• AI curious and ready to embrace opportunities

Desirable:

• Knowledge of Government methods such as GDS and Digital-by-Default Service Standards

Job Benefits

Our culture is built on:

• We raise the bar
• We look out for each other
• We embrace our differences
• We shape a changing world
• We’re all in

Our benefits include:

• Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays)
• Day off (on or in the week of) your birthday
• Pension eligibility, up to 5% matched contributions
• Private healthcare
• Life assurance
• Enhanced maternity and enhanced paternity and shared parental leave
• Cycle to work schemes
• Gym & retail discounts
• Regular social events/activities
• A range of other benefits from our flexible benefits package

At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional.

You’ll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines.

We’re all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts.

We’re committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.

Use of AI in CV and Interviews

We value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we ask that you refrain from using AI-assisted tools to generate answers during the application process or within interviews.

We are looking for genuine insights into your abilities, experiences, and personality. Any misrepresentation through AI-generated content may impact our ability to make an informed decision. We look forward to getting to know the real you!

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