Credit Controller; Wolverhampton; 6 Months; £18 00ph paye; inside IR35
We are currently recruiting for an experienced credit controller to work with an Aerospace and defence sector client based in Wolverhampton. The role will operate on a hybrid working pattern with 3 days on sire required.
This role will have a dual purpose, and be focussed on 2 elements, Credit Control and Accounts Receivable, of which the main aims are.
Credit Control: the main responsibility of the role is to help manage customer credit accounts, minimise bad debt exposure, ensure timely collection of outstanding invoices by working with key internal stakeholders to resolve queries, and maintain healthy cash flow. The role involves assessing credit risk, managing customer relationships, and implementing effective debt collection strategies while maintaining positive customer relationships.
Accounts Receivable: the second element of the role is to assist for maintaining accurate customer accounts, reconciling customer balances, and supporting the efficient collection of outstanding debts. The role ensures that company cash flow is supported through timely and accurate accounts receivable administration. In addition, the reporting of weekly overdue debt status to management
Key Responsibilities of the role
CREDIT CONTROL:
Credit Control and Collections
- Monitor aged debtor balances and overdue accounts.
- Proactively partner with internal Project Managers and other key stakeholders to secure payment of outstanding invoices.
- Issue payment reminders, collection letters, and statements.
- Proactively chase customers before and after overdue.
- Escalate unresolved debts to the business in accordance with company procedures.
Credit Risk Management
- Assess new customer credit applications.
- Conduct credit checks and analyse financial information.
- Recommend appropriate credit limits and payment terms.
- Monitor customer creditworthiness and adjust limits where necessary.
Account Management
- Creation of and suppression of customer accounts in ERP and workflows.
- With liaison with the business processes and changes in customer data in the ERP and workflows.
- Investigate and work with the Project Managers to resolve payment disputes and account queries.
- Build and maintain strong relationships with customers.
- Negotiate payment plans where appropriate, in agreement with the business.
Reporting
- Produce aged debt reports and collection performance reports.
- Responsible for statistical provision of Aged/doubtful debt.
- Provide regular updates to management on debt recovery activities.
- Monitor and report on key credit control metrics.
Compliance and Process Improvement
- Ensure compliance with company credit policies.
- Support the development of credit control procedures.
- Assist with bad debt provisioning and audit requirements.
ACCOUNTS RECEIVABLE:
Accounts Receivable Processing
- Provide an effective AR service
- Maintain customer account records and master data.
- Monitor customer account activity and outstanding balances.
Cash Allocation
- Support the shared service centre to record and allocate customer payments accurately to retrieving remittance advices from customers.
- Manage the release of Cash in Advance customers.
- Investigate and resolve unallocated cash receipts.
- Reconcile customer accounts and statements.
Account Reconciliation
- Perform regular customer account reconciliations.
- Investigate discrepancies and work with the Project Managers to resolve billing queries.
- Prepare customer statements and account reports.
Customer Service
- Respond to customer enquiries regarding invoices, payments, and account balances.
- Liaise with the Business to resolve invoice disputes.
- Ensure the Business has the required support and maintain robust communications.
Reporting and Compliance
- Assist with month-end accounts receivable reconciliation and reporting.
- Maintain accurate financial records and supporting documentation.
- Ensure compliance with company policies and accounting procedures.
- Comply with all legal and audit requirements.
Additional Role information
- Attend meetings as required.
- Adhere to all Group policies and procedures.
- Take care of your own safety and the safety of others at all times by complying with the HSE policy and procedures.
Travel Specificity
- Some travel across UK sites may be required on an ad hoc basis, or as business needs require.
Skills and Competencies
Technical Skills
- Strong understanding of accounts receivable, credit control and debt collection processes and practices.
- Knowledge of credit risk assessment.
- Financial analysis and reconciliation skills.
- Proficiency in accounting and ERP systems.
- Strong Microsoft Excel skills.
Behavioural Competencies
- Excellent negotiation and influencing skills.
- Strong organisational, communication and interpersonal skills.
- Commercial awareness.
- Resilience and persistence.
- Ability to work to deadlines.
- Strong analytical and problem-solving abilities.
- Sense of responsibility.
Qualifications and Experience
Essential
- Previous experience in credit control, collections, or accounts receivable.
- Strong understanding of credit management principles.
- Experience managing customer accounts and debt recovery activities.
Accounts assistant; accounts payable, accounts receivable; purchase ledger; sales ledger; SAP; SAGE; AAT; payroll; VAT returns; reconciliation; credit control
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