Property Manager

Join a small, independent family office team managing a prestigious, high-value London property portfolio, overseeing both residential and commercial assets in some of the city’s most sought-after locations.

Role Overview

As Property Manager, you will be the central point of contact for a diverse portfolio of 15–20 residential units across six properties and key commercial assets. You’ll oversee day-to-day administration, compliance, maintenance coordination, and financial support, all while delivering best-in-class service and driving operational improvements.

Key Responsibilities

• Residential Management
• Serve as main liaison for tenants, handling queries and issue resolution.
• Coordinate routine and ad-hoc maintenance, working with contractors and suppliers.
• Manage void periods and end-of-tenancy processes, including inspections, meter readings, inventories, deposit negotiations, and handovers.
• Ensure all statutory certificates (Gas Safety, Electrical Safety, EPCs) are obtained and logged.
• Commercial Administration
• Assist with annual insurance renewals: compile data, liaise with insurers, and submit documentation.
• Work with business rates consultants to optimise liabilities and identify mitigation strategies.
• Manage utilities: coordinate meter readings, update accounts, and interface with service-charge providers.
• Collaborate with the finance team to ensure accurate, timely invoicing for rates, utilities, and insurance.
• Support marketing and social-media activities to drive leasing.
• General Duties
• Maintain meticulous records of all works, inspections, certifications, and communications.
• Support ad-hoc property projects and prepare regular reports.
• Continuously seek process improvements and efficiencies across the portfolio.

Skills & Experience

• Proven track record in residential property management or administration (London experience preferred).
• Strong understanding of compliance requirements (Gas Safety, EPCs, etc.).
• Familiarity with commercial property processes: insurance, utilities, service-charges, and rates.
• Exceptional organisational skills and attention to detail, especially in Excel and numeracy tasks.
• Excellent communication and interpersonal abilities.
• Self-motivated, able to juggle multiple workstreams and solve problems independently.
• Proficient in Microsoft Office; experience with property-management software is a plus.

Desirable: ARLA, IRPM (or similar) qualification; experience with high-value London properties.

What’s on Offer

• Competitive, experience-based remuneration.
• Exposure to a prestigious, high-value London property portfolio within a close-knit, privately managed environment.
• Autonomy to lead and innovate in your role.

Seniority level

• Seniority level
• Associate

Employment type

• Employment type
• Full-time

Job function

• Job function
• Management

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