NEC Software Solutions is seeking an experienced Service Desk Manager to lead the end-to-end ITIL-aligned service desk and incident management across multiple locations. The role reports to the Head of Service Delivery and manages a core team of 4 FTE with a wider team of ~50.
You will drive process improvement, stakeholder engagement, and performance metrics while ensuring compliance with ISO standards and security certifications.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Tees Valley
Come join us and make a difference in the world! Come join us and make a difference in the world!
Lisburn
The Service Desk Engineer (Level 2) provides advanced second‑line support across corporate IT services, combining ITIL 4 service management…
London
Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual…
Camberley
Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a turnover in excess of £100m, and consistently…
London
We are seeking an experienced Service Desk Operations Manager to lead the delivery of critical IT support services within a highly secure Defence…
London
We are seeking an experienced Service Desk Operations Manager to lead the delivery of critical IT support services within a highly secure Defence…
Explore: IT Support Technician jobs in the UK
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.