Hybrid SMB Account Manager: Grow & Retain Merchants

PayPal is seeking an Account Manager, SMB in London to own the end-to-end commercial relationship for around 200 SMB merchants. You will protect transaction margins, drive growth, and coordinate cross-functional teams to resolve merchant needs in a high-volume environment.

The role emphasizes structured prioritisation, data-driven decision making, and proactive engagement with merchants to spot cross-sell opportunities while maintaining service quality.

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