Head of Technology

Job category/type

Full-time, IT, Permanent

One of Scotland’s leading providers of housing, care and support for older people, since 1975, with over 4600 properties spread across 21 local authorities in Scotland. We have circa 700 people working within our offices and developments. Our core purpose is to support our 5400+ tenants to live independently in their own home, within supportive and connected communities. We also have more than 14,000 customers using our alarm receiving centre (BR24).

The Role

We are looking for an experienced Head of Technology to join us as we are investing in technology, digital services and better use of data to modernise how we work, strengthen our services and improve the experience of our tenants and colleagues. This is a great opportunity to join Bield as we are making significant change and investment in how we help shape a secure, connected and digitally enabled organisation that is ready for the future.

As Bield’s senior technical lead and a member of our leadership team, you will be accountable for secure, resilient and effective technology services. You will set the standards and architecture that connect our systems, strengthen cyber security and guide investment. You will also contribute to wider organisational direction, performance and culture, working closely with leaders across Bield.

This role brings strategic leadership and practical delivery together. You will develop a realistic technology roadmap, lead our core platforms and support services, and ensure projects are governed well and can be sustained after implementation. You will work with service leaders to assess new ideas against tenant needs, operational priorities, accessibility, affordability and technical risk. Business leads retain operational ownership of tenant and housing services; you will provide the technical design, integration and assurance that helps those services work as part of a coherent Bield environment.

Reporting to the Director of People and Digital this is a key role within Bield you will be responsible for:

• Our technology strategy, enterprise architecture, standards and prioritised roadmap.
• Reliable day-to-day services across infrastructure, connectivity, devices, Microsoft 365, corporate systems and user support.
• Cyber security, resilience, identity and access controls, and clear assurance on risks and remedial action.
• The platforms and integrations that support effective data, analytics and document management.
• A capable, collaborative technology team, with clear accountability and a strong service focus.
• Technology budgets, suppliers and projects, with effective governance and demonstrable value for money.
• Contributing to the collective leadership of Bield’s strategic and operational direction, innovation, performance and culture.

Hours of employment

are 35 hours per week, organised over Monday to Friday 9am to 5pm.

The role is based in either or Edinburgh or Glasgow offices with regular travel across Bield sites.

The post will close on Friday 23 October 2026.

• First stage Interviews are expected to be held on 04/05 November 2026.
• Second stage interviews are expected to be held on 11/12 November 2026.

Role Requirements

You will be an experienced technology leader with sound technical judgement, a strong grasp of cyber security and architecture, and a record of improving services while managing competing priorities. You can translate complex choices into clear advice, build trust with colleagues outside technology, and lead a team through change. You will be comfortable contributing as a senior organisational leader as well as taking ownership of the technical detail that matters.

What will success look for this role.

Being successful in this role means that Bield has secure, resilient, reliable and effective technology services, supported by clear standards, strong governance and a realistic roadmap for development. Our technology investment is prioritised according to organisational capacity and combines sound technical foundations with a clear understanding of tenant needs, operational services and the wider housing and care sectors.

Bield is committed to creating an inclusive workplace and we welcome applications from people with diverse backgrounds, experiences and perspectives. Reasonable adjustments are available throughout the recruitment process and employment to help candidates and employees participate fully

• Access to a health care benefit plan, credit union and cycle to work scheme
• Employee Assistance Programme
• Opportunity to access wide range of learning and development activities including management & leadership programmes, job related training and qualifications to ensure your continuous progress.

If you require this information in an alternative format, please contact us using the details above.

Disability Confident

Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria.

In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please email and a member of the team will get in touch.

Bield Housing & Care. Scottish Charity no. SC I Property Factor PF

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