Senior Returns & Reverse Logistics Lead (UK & EU)

Quince is seeking a Returns Manager to own end-to-end reverse logistics for UK and EU operations, from forecasting volume to refunds, fraud prevention, and resale. You will build a fast, accurate, cost-efficient returns operation and lead cross-functional teams, partnering with carriers, warehouses, and customer service.

The role requires deep experience in high-volume ecommerce returns, a strong grasp of UK/EU consumer rights, and a hands-on approach to reduce losses while preserving customer

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