Zopa began as a peer-to-peer lending company and launched Zopa Bank in 2020. The bank aims to improve the customer experience of finance and move finance forward.
Задачи:
Own the Automotive product roadmap and make trade-offs across growth, margin, loss rates, customer outcomes, and partner needs
Work with Sales and Credit Risk on dealer strategy, rate cards, decisioning, and commercial choices that support sustainable growth
Meet dealers, brokers, and intermediaries to understand their challenges and turn insights into product decisions
Use data to investigate performance, test hypotheses, and build simple commercial models
Create business cases and committee papers to align senior stakeholders on decisions
Partner with Technology to define, sequence, and deliver change
Improve operational journeys to reduce avoidable cost, friction, and complaints
Identify market developments and translate them into practical opportunities for Zopa
Требования:
Experience owning commercial outcomes in a product, lending, or regulated environment, with the ability to explain the levers behind them
Ability to balance volume, profit margin, cost, loss rates, and customer outcomes when making decisions
Ability to work with raw data, conduct basic analysis, and use evidence to frame recommendations
Experience delivering technology change through a cross-functional team
Confidence prioritising when capacity is shared and demands compete
Ability to influence without formal authority and move ideas forward
Clear written communication, including business cases for senior audiences
Track record of customer or partner discovery and turning insights into action
Comfortable working in a regulated industry and involving Risk, Compliance, or Legal early in decisions
Будет плюсом:
Experience in B2B or B2B2C products, working knowledge of SQL or another programming language used with data, experience scaling a product or commercial proposition, motor finance knowledge including dealer and broker distribution, vehicle valuations, HP or PCP mechanics, experience influencing risk-based pricing, rate cards or commission structures, third-party or vendor management experience, experience developing people or managing a junior colleague, familiarity with Jira, Confluence, and self-serve BI tools
Условия:
The hybrid role requires 2–3 days a week in the London office Option to work from abroad for up to 120 days a year, subject to having the right to work in the country of choice
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