Senior Salesforce AI-Driven Business Analyst

Elsevier is seeking a Senior Business Analyst to identify and deliver AI-enabled opportunities across Salesforce and related platforms. You will bridge business needs with AI capabilities, define requirements, and collaborate with product, engineering, and data teams to realise value.

You will work with stakeholders to map current processes, design future-state workflows, run workshops, and ensure successful adoption of AI-driven solutions while balancing risk, cost, and performance.

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