UBT is seeking an experienced Customer Service Manager to lead a growing customer operations function in a fast-paced environment. You will manage eight staff across the UK and an outsourced team, driving service excellence, order processing efficiency and customer satisfaction.
The role requires hands-on leadership, coaching and performance management, plus close collaboration with Sales, Purchasing and Warehouse to ensure smooth customer journeys and continuous improvements.
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Leeds
UBT is seeking an experienced Customer Service Manager to lead a growing customer operations function in Leeds.
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