Conduct & Compliance Manager

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We have fantastic opportunity for a Conduct & Compliance Manager to join our team. This is an excellent opportunity for someone with detailed pricing knowledge who is looking to broaden their experience and abilities as part of their personal development and career path, working within a team operating in an ever changing and fast paced regulatory landscape.

A bit about the job:

The role offers fantastic insight and exposure across the Personal Lines business, involving relationship building and stakeholder management across all levels and associated functions including product, underwriting, risk and senior management. You will be a technical pricing expert within the team, interpreting and explaining regulations, supporting development of new reporting or monitoring to evidence the ways in which we embed and implement regulations and controls.

Additionally, you will

• Support the Senior Pricing & Conduct Lead, advising on technical pricing issues, supporting the development of best practice and bespoke solutions within individual teams.
• Act as an internal challenge, identifying and calling out any emerging issues and supporting appropriate corrective action.
• Support engagement with internal and external stakeholders and processes, including some elements of audit and assurance activity, regulatory requirements (including FCA attestation and reporting submissions) and responses to regulatory consultation processes.
• Focus on customer outcomes, ensuring that fair treatment of customers is embedded into the culture and activities of the team, decision-making processes consider customer interests and that they result in good customer outcomes.
• Focus on a strong and effective risk / control environments will be critical, ensuring that the business operates effectively. Focus on improving performance through efficiency and driving innovative and market-leading development of capability, in an ever-changing regulatory environment.

Skills and experience we’re looking for:

• Detailed understanding of pricing models, technologies and approaches currently used within GI pricing is essential to this role
• Knowledge of underwriting techniques and processes
• Understanding of best practice concepts and communicating ideas, approaches or policies to wide and varied audiences
• Working under short or challenging regulatory timelines
• An ability to think both tactically and strategically, good numeracy and analytical skills.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary £45,000 - £60,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on or send an email to

Seniority level

• Seniority level
• Mid-Senior level

Employment type

• Employment type
• Full-time

Job function

• Job function
• Other
• Industries
• Insurance and Financial Services

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