Administrator

We are seeking an organised, detail-oriented Administrator to join our busy team located in Chester.

The Administrator role is a vital part of our operations. Acting as the central coordination point for finance administration, document control, and workflow management, you will ensure our contracts and daily activities run smoothly. You will manage purchase orders, invoices, compliance documentation, and financial reporting, while supporting engineers and the wider operational team to ensure KPIs and PPMs remain fully on track.

This role requires strong organisational skills, excellent attention to detail, and the ability to work confidently with finance data, systems, and field engineers.

Role Summary

As an Administrator, you will provide exceptional customer service and administrative support to our business units and facilities. You will be responsible for managing the delivery of administrative and contractual services to ensure all operational requirements are fulfilled.

• Raise, manage, and process purchase orders and invoices for the account.
• Track KPIs, SLAs, and PPM performance and liaise with Engineers to ensure tasks are completed on time.
• Maintain accurate documentation, compliance records, and contract files.
• Respond to finance queries including Accounts Payable, Accounts Receivable, and open PO reporting.
• Support monthly review packs, reporting, and data consolidation.
• Check invoice accuracy including coding, margins, and billing before submitting to clients.
• Coordinate subcontractors and ensure all paperwork, inductions, and compliance requirements are completed.
• Assist operational teams with quotes, purchase orders, and service delivery queries.
• Promote a safe working environment and assist with Health & Safety reporting.
• Act as a primary point of contact for client queries, providing exceptional customer service.

Experience Required

• Experience within a finance, administrative, or contract support role (FM experience highly desirable).
• Strong understanding of financial processes, invoicing, and purchase order workflows.
• Excellent IT skills, particularly Excel, Word, and Outlook.
• Highly organised with strong attention to detail and accuracy.
• Confident communicator who can simplify and explain complex information.
• Strong numerical ability, capable of calculating percentages, margins, and mark-ups.
• Proactive, reliable, and able to work independently and as part of a wider team.

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