Administrator | Maintenance Department

Are you looking for a role where every day is different, fast paced and genuinely rewarding? An exciting opportunity has arisen to join a prestigious firm within their Residential Lettings Maintenance Team with an impressive reputation across the South West. Enjoy a generous holiday allowance, including Bank Holidays and gifted days at Christmas, professional fees paid by the firm, a pension scheme, and engaging social events throughout the year.

Job Opportunity: Administrator | Maintenance Department

Location: Taunton, Somerset

Salary: Discussed at application stage

Working Hours: Full Time - 9am-5.30pm Monday-Friday

About the Company:

A large and highly reputable firm dedicated to providing high-quality and professional advice across the West Country.

The Role:

Step into an exciting opportunity in this busy and successful lettings maintenance team. As a Maintenance Administrator, you will support the administration behind the servicing of residential let properties across Somerset, Devon, and Dorset. Your role will be pivotal in ensuring clients' expectations are met and exceeded.

Key Responsibilities:

• Delivering friendly, efficient, and dependable service to clients
• Liaising with landlords, tenants, internal stakeholders, and insurance companies
• Logging repairs on the computer system
• Sourcing competitive quotes for works
• Issuing works orders and progressing them through to completion
• Providing exceptional customer service via phone, email, and occasionally face-to-face
• Approving invoices

About You:

• Exceptional customer/client care skills
• Prior admin experience and a keen interest to work in the property sector
• Highly accurate typing skills and efficient approach to administration
• Strong communicator at all levels
• Confident user of MS Office

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