Hybrid Customer Service Manager (12-Month Contract)

London Source: WhatJobs
£55,000–£75,000

British Business Bank plc in London is seeking a Customer Service Manager to lead a high-performing, multi-channel team. The role focuses on delivering excellent, compliant service and using insight to improve customer journeys.

You will manage performance, service levels, and risk controls, working with Start-Up Loans and the wider bank to shape the customer contact strategy in a fast-paced environment.

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Full job description from WhatJobs. Apply for this role →

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