Senior Maintenance Manager

Maintenance Manager to £46,049 +£6.8k potential payments +40 days holiday +enhanced pension

An outstanding opportunity for an experienced and well maintenance manager who has extensive experience and is qualified in electrics, plumbing or carpentry to support a join a team of 4 senior managers, 30 service engineers and several apprentices. You will be working across 3 exceptional venues and 400 buildings across 350,000 m2 of internal space spanning academic , research, administrative, sports and leisure in and around Reading. The venues include lecture theatres, libraries, conference rooms, accommodation, bars, sporting and leisure facilities and retail outlets generating several thousand reactive tickets per annum in addition to comprehensive and unrelenting PPM schedule. Key responsibilities include:

• Manage high volume workflow via Concerto CAFM system.
• Ensure jobs are efficiently allocated, actioned, and closed effectively.
• Interrogate data and produce monthly performance reports against agreed SLA’s and KPIs.
• Manage framework contractors for emergency works, reactive repairs, PPM work and small projects
• Ensure your team are competent, adequately trained and records are up to date.
• Coordinate handovers and collaboration between Reactive and Programme Maintenance Teams.
• Co-ordinate team activities with external consultants, contractors, and suppliers when required.
• Conduct contractor performance reviews, maintain contractor scorecards and feedback accordingly.
• Champion a culture of outstanding performance and continuous service improvements

We are keen to hear from candidates who have :

• A relevant trade qualification and extensive experience in a similar capacity.
• Experience in all aspects of planned, preventative and day to day reactive maintenance issues at scale.
• Significant experience of managing a large team of technicians working 'on the tools'.
• Extensive experience of working to SLA’s and managing external contractors.
• Extensive Health & Safety knowledge for a workforce with significant experience of risk assessments.
• Excellent communication skills and experience of effective liaison with multiple internal/external stakeholders
• Demonstrable customer service skills and the understanding of what is required from a customer facing team.

The standard hours of work are Monday to Friday 8am to 4pm.

In addition to a competitive basic salary of up to £46,049 there is the potential to add to this with on call and additional responsibilities that can add another 6.8 k to your basic salary. The holiday entitlement is 40 days per annum (26 days holiday plus 6 closure days plus 8 bank holidays) with the successful candidate being able to enrol onto an exceptional pension scheme that sees the employer contribute 14.5% of your salary with an employee contribution of 6.1% with a wide range of family friendly policies.

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