Customer Service Team Leader: Coaching, Escalations & KPI Growth

Bristol Source: WhatJobs
£32,000–£42,000

A recruitment agency is looking for a Customer Service Team Leader in Bristol to lead a team of Customer Service Advisors. This permanent, full-time role involves managing performance, handling escalations, and promoting continuous improvement within the team. Ideal candidates will have experience in utilities or financial services, excellent communication skills, and a proven track record in team leadership. Hybrid working is offered, allowing for flexibility in the work environment.
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