Eden Hotel Collection Limited in Cheltenham is seeking a Reception Manager to oversee front of house operations, including Reception and night shifts, ensuring guest satisfaction and repeat business through a professional, guest-focused approach.
The role requires coaching the team in customer service and selling skills, maintaining high standards, and driving upsell opportunities to maximise revenue across our award-winning properties. A welcoming, collaborative leader will thrive here.
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Cheltenham
We’re proud winners of the AA Small Hotel Group of the year and recently crowned Best Employer at the 2025 Springboard Awards for Excellence
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