SOP Manager

Job Summary

The SOP Manager is responsible for developing, maintaining, and overseeing the implementation of Standard Operating Procedures across the Commercial department. This role ensures that all departments operate efficiently, consistently, and in compliance with internal policies and external regulations.

Key Responsibilities

• SOP Development & Maintenance
• Create, update, and standardize SOPs across departments.
• Collaborate with stakeholders to ensure procedures align with operational goals.
• Ensure SOPs reflect current regulatory and industry standards.
• Training & Implementation
• Conduct training sessions for staff on new or revised SOPs.
• Monitor adherence to SOPs and provide support for compliance.
• Develop onboarding materials for new employees related to SOPs.
• Audit & Compliance
• Perform regular audits to ensure SOP compliance.
• Identify gaps or inefficiencies and recommend improvements.
• Liaise with regulatory bodies during inspections or audits.
• Documentation & Version Control
• Maintain a centralized repository of all SOPs.
• Track revisions and ensure proper version control.
• Ensure accessibility and clarity of documentation for all users.
• Cross-Functional Collaboration
• Work with various departments within commercial function to align SOPs with organizational needs.
• Lead cross-functional meetings to review and refine procedures.

Required Skills & Qualifications

• Bachelor's degree preferably in Business, Operations, Quality Management or related field.
• 3–5 years in SOP management, compliance or process improvement.
• Communication Skills – strong written and verbal skills for documentation and training.
• Analytical Thinking – ability to identify inefficiencies and propose solutions.
• Project Management – skilled in managing multiple SOP projects simultaneously.

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.

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