Growth-Focused Customer Success Manager (B2B/B2C SaaS)

DC Thomson’s Puzzler division in London and/or Redhill is seeking a commercially minded Customer Success Manager to drive engagement, retention and revenue across B2B and B2C audiences for a loved puzzle brand.

You will build strategic client relationships, analyse usage data, translate insights into actions, and collaborate with product teams to prioritise improvements that deliver measurable ROI.

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