Customer Experience & Complaints Specialist (Aftersales)

London Source: WhatJobs
£27,000–£45,000

A rapidly growing international automotive brand in London, UK, is seeking a Customer Experiences and Complaint Specialist to enhance aftersales operations and customer experience across the UK. Reporting to the Senior Regional Aftersales Manager, you will manage complaints, monitor satisfaction, and drive service quality improvements.

The role focuses on reducing escalations, improving customer retention, and strengthening brand reputation through data-driven insights and cross-department

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.