Food & Beverage Assistant Manager

Can you deliver excellent customer service? Do you have experience of leading a team? If the answer is yes we'd like to hear from you.

What you'll be doing

You’ll work with our Food & Beverage Manager to manage our entire Food & Beverage operation. You’ll always consider how we can do it better, more efficiently, and how we can deliver an even tastier end result for the visitor. We want to hear your ideas: we want to know what else we can do to get our customers talking and tasting. From mouth‑watering food, to attentive service, to little touches that make a big difference, your catering know‑how and painstaking attention to detail, will ensure that every visitor has an incredible experience.

Who we're looking for

• Have good people management skills, including setting personal objectives and providing feedback
• Have good people skills enabling effective relationships externally and internally to be built and maintained
• Have good written and verbal communication skills including influencing and negotiating
• Be willing to embrace central initiatives in menu development and procedures
• Have a proven track record of delivering exceptional customer service
• Have a track record of developing the catering offer and achieving performance targets
• Have practical experience of catering best practice including the production and service of good quality food and drink
• Hold City and Guilds level 2/3 or equivalent
• Have some management of budgets, increasing income and controlling costs including stock and waste management
• Have some knowledge of all Food Hygiene and Health & Safety compliance requirements
• Have good IT skills, previous experience with catering management systems an advantage

The package

• Health cash plan – from as little as £3.09 per month for you and your dependents
• Pension contribution match up to 10%
• EAP and proactive Health and Wellbeing
• Discounted gym membership at over 100 leisure facilities across the country

Looking after your career

• Grow your career through professional training courses across the Trust
• Develop your skills with an internal secondment
• Pay review linked to values and behaviours, commitment to progression
• Work in some of the most beautiful, iconic and unique locations in the UK
• Free entry to NT properties for you, a guest and your children (under 18)
• 20% off in our Retail and Food & Beverage outlets
• Discount up to 35% off a National Trust holiday cottage booking

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