Customer Service & Ops Supervisor, Waterfront Transit

Uber Boat by Thames Clippers is seeking a Service Delivery Supervisor in London to lead Customer Service Assistants across our piers and vessels. You will drive customer experience, ensure safe and smooth operations, and coach frontline teams to deliver high standards every day.

The role focuses on leading teams, maintaining brand presentation, quality customer interactions and effective decision-making to support revenue generation and service excellence.

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