KYOCERA Document Solutions UK is seeking a 2nd/3rd Line IT Service Desk Team Leader in Reading. The role combines hands-on technical work (60%) with people leadership (40%) to drive high-quality support, meet KPIs and SLAs, and lead continual service improvement.
You will lead L2/L3 analysts, manage incidents and changes, and collaborate with the SOC to remediate critical vulnerabilities, while coaching and developing the team.
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Berkshire
I am working with a longstanding client with whom we have completed numerous contract and project assignments over the last three years.
Reading, Berkshire
Modern Workplace - Service Desk Analyst Location: Reading Rate: £240 Per Day Inside IR35 Contract: Three - Six Months SC Clearance is essential.…
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